Specialist, Insurance II

Provide subject matter expertise and best-in-class customer service for all inbound and outbound customer calls. Investigate and problem solve for patients experiencing escalated issues such as complex access or savings card challenges. Liaise between healthcare providers, insurance companies, and patients to administer the Patient Support Service programs.

2-4 years of work experience in a healthcare or reimbursement setting. Must have a thorough understanding of commercial and government pharmacy and medical insurance programs. Proven leadership skills and professional written and verbal communication skills are required.

Flexible hybrid work model allowing the convenience of working from home two days a week. Comprehensive medical and dental insurance, additional vacation days, and access to an Employee Assistance Program.