What You'll Do
Help the Samsara team both in our Mexico City office and online to resolve their tech problems. Manage a ticket queue and seek opportunities to improve how we work. Support hardware recovery and asset management, and manage employee access to Samsara’s cloud infrastructure.
What We're Looking For
A college degree in a technical program or 4 years relevant job experience. Minimum of 2 years of help desk or technical support experience. Strong spoken and written English language skills.
What We Offer
Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus, and equity for eligible roles. We provide a flexible, employee-led remote model, a professional development stipend, and comprehensive health and parental leave plans.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
On-site