Manager - Account Manager
SutherlandCore Responsibilities
Managers in this role are responsible for strengthening client relationships by understanding needs and resolving issues, while also impacting the bottom line through data-driven strategies. They must oversee performance and service quality to guarantee customer satisfaction and empower the workforce by determining necessary training.
Requirements
Candidates must possess a Bachelor’s Degree and three years of operations and management experience, including required process transformation experience. Essential qualifications include strong analytical and demonstrated leadership skills, efficient time management, and excellent verbal and written communication abilities.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site