Client Operations / Client Success Manager
LAGO Store BucharestCore Responsibilities
This role serves as the operational backbone for the client delivery team, focusing on execution rather than strategy for 12–15 active client accounts. Responsibilities include managing day-to-day client communication, converting requests into structured tasks in Monday.com, and ensuring internal follow-through across workstreams.
Requirements
Candidates must be highly organized, process-oriented, and comfortable enforcing structure while confidently holding team members accountable for deadlines. Required experience includes managing multiple client accounts simultaneously and proficiency with a project management system like Monday.com, with fluency in English being essential for daily client interaction.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote