Analista Ejecutivo de Servicios al Cliente - por Maternidad
MetLifeWhat You'll Do
Execute control desk activities, ensuring the correct reception, validation, and follow-up of client documentation. Generate reports and metrics to facilitate monitoring of requests and identify areas for improvement. Manage control desk activities related to the capture, review, and follow-up of client requests.
What We're Looking For
Completed or incomplete degree in economic-administrative areas or related fields. Previous experience in customer service, operations, or administrative processes. Knowledge in report generation and operational indicator tracking.
What We Offer
Home office modality with required in-person attendance during the first weeks of training and once a month thereafter. Temporary position for 6 months covering maternity leave.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Contract
Work Mode
Hybrid