MetLife

Analista Ejecutivo de Servicios al Cliente - por Maternidad

MetLife

What You'll Do

Execute control desk activities, ensuring the correct reception, validation, and follow-up of client documentation. Generate reports and metrics to facilitate monitoring of requests and identify areas for improvement. Manage control desk activities related to the capture, review, and follow-up of client requests.

What We're Looking For

Completed or incomplete degree in economic-administrative areas or related fields. Previous experience in customer service, operations, or administrative processes. Knowledge in report generation and operational indicator tracking.

What We Offer

Home office modality with required in-person attendance during the first weeks of training and once a month thereafter. Temporary position for 6 months covering maternity leave.

Additional Information

Experience Level

Junior

Job Language

Spanish

Employment Type

Contract

Work Mode

Hybrid