Hotmart

Business Operations Specialist | Customer Success Operations

Hotmart

What You'll Do

Act as a strategic partner for the Customer Success area, translating needs into data-driven analyses. Extract, process, and analyze data to ensure quality and reliability. Develop and optimize SQL queries for insights and decision support. Create dashboards and management reports to track key indicators.

What We're Looking For

Solid experience as a Business Analyst or in related areas with a strong focus on data analysis and automation. Advanced SQL skills for complex query creation and performance optimization. Experience with data analysis and generating actionable insights. Familiarity with data visualization tools like Power BI or Tableau.

What We Offer

Comprehensive health and dental insurance with national coverage at no cost to the employee. Flexible benefits that can be allocated to various needs such as food, transportation, and education. Extended maternity and paternity leave, and access to online health professionals.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Remote