Core Responsibilities

Provide customer support and follow-up via chat, email, WhatsApp, and Slack to resolve user inquiries and complaints. Ensure 100% compliance with quality standards while meeting team metrics to deliver an exceptional user experience.

Requirements

Candidates must have at least 6 months of experience in customer service via chat and be available for night shifts from 10:00 PM to 6:00 AM. Proficiency in CRM tools and strong spelling skills are required for this role.

Additional Information

Experience Level

0-2

Job Language

Spanish

Work Mode

Hybrid