What You'll Do
Assign ATM pools and coordinate with suppliers for fault corrections and updates. Generate operational reports and indicators for ATM network availability. Validate service ticket attention and closure. Identify recurring trends and propose preventive actions to minimize impacts.
What We're Looking For
Minimum of 1 year of experience in operational monitoring, help desk, technical support, or ATM monitoring. Bachelor's degree in Systems, Computer Science, Administration, Engineering, or related fields. Proficient in ATM monitoring, incident management, ticketing tools (ServiceNow, Remedy, Jira), and intermediate Microsoft Excel skills.
What We Offer
Santander offers a competitive salary and a comprehensive benefits package designed to support your life and well-being. Health is prioritized through a global wellness program, and support for family care is provided. Opportunities for growth, international mobility, and volunteer work are also encouraged.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site