What You'll Do
Lead the Change Enablement process (ITIL v4) ensuring compliance, traceability, and risk control. Evaluate the technical, operational, and business impact of changes, prioritizing them according to client guidelines. Coordinate and facilitate CAB/eCAB meetings, ensuring clear information and timely decisions.
What We're Looking For
Experience with ITIL v4 frameworks (Change Enablement, Release Management, Incident, Problem). Knowledge of IT governance and change control in regulated environments. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
Spanish
Employment Type
Full-time
Work Mode
Hybrid