Specialist, Customer Success - Trilingual - Portuguese

Support an existing customer base to cultivate and build strong customer relationships. Manage high volume of customer contacts and communications through phone and email. Conduct health checks to gauge product satisfaction and value completion. Document and track qualitative feedback and quantifiable measurements through surveys, phone calls, and emails.

Fluency in English and Mexican Spanish is required. Proficiency in Portuguese is also required. Strong product knowledge to address customer questions and concerns. Experience in customer service or a related field is preferred.