Java Support Engineer
SutherlandWhat You'll Do
Review and investigate issues raised by clients and provide accurate guidance based on current documentation. Understand client software configuration and customizations in Java, JavaScript, SQL, and XML to provide the right support. Document all customer interactions in the CRM tool in accordance with SLA.
What We're Looking For
Bachelor's degree in computer science or equivalent. At least 2 years in technical support facing customers and resolving issues. 2 years of experience with application development using Object-oriented programming, JAVA, Windows Forms, and SQL.
What We Offer
This is a hybrid position in Bogotá, Colombia.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Hybrid