Customer Advocate

Drive revenue through live chat and calls by identifying buying signals and converting interest into sales. Own the sales conversation from inbound inquiry to conversion, ensuring customers quickly realize the value of Apollo. Proactively upsell and cross-sell relevant product features that match the customer’s business goals.

Have at least 1-2 years of experience working in a customer-facing role. Clear and confident written communication skills, especially in live chat or email settings. Organized, proactive, and comfortable juggling multiple conversations at once in a fast-paced environment.

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