Complaint Processing Analyst I
AbbVieWhat You'll Do
Process and resolve customer complaints in a timely manner. Analyze complaint data to identify trends and areas for improvement. Collaborate with cross-functional teams to implement corrective actions. Maintain accurate records of complaints and resolutions.
What We're Looking For
Bachelor's degree in a related field or equivalent experience. 1-2 years of experience in customer service or complaint handling. Strong analytical skills and attention to detail. Proficiency in Microsoft Office Suite, especially Excel.
What We Offer
Competitive salary and benefits package. Opportunities for professional development and career advancement. Supportive work environment focused on employee well-being.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
Hybrid