Bosch

Mid-Level Ms-Teams Operations Analyst

Bosch

What You'll Do

Administer and manage Microsoft Teams, ensuring integration with Microsoft 365 services. Provide Tier 3 support for Teams telephony, including voice policies, meetings, chat, call quality, and collaboration features. Proactively identify and resolve issues impacting service performance and user experience. Develop automation using PowerShell and Power Automate to improve operational efficiency.

What We're Looking For

Bachelor’s degree. Microsoft 365 Certified: Teams Administrator Associate (preferred). Strong experience in troubleshooting Teams issues and enterprise-level support environments. Experience with PowerShell scripting and Power Automate for automation and administration.

What We Offer

Flexible working hours with a hybrid work model, requiring presence in the office twice a week. Includes various health and wellness programs, medical and dental assistance, and a profit-sharing policy.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid