Analista de soporte junior
SoftwareOneCore Responsibilities
The role involves providing onsite technical assistance for hardware, software, and corporate applications, including installing, configuring, and preparing devices for new users. Responsibilities also include troubleshooting incidents, managing IT equipment inventory, and documenting resolutions in the ITSM tool.
Requirements
Candidates should be students or professionals in Systems, IT, or Computer Science fields with initial experience in technical support, either professional or academic. Required knowledge includes hardware configuration, Windows environments, Microsoft 365, basic networking, and familiarity with ITSM tools and SLA-driven service delivery.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site