Core Responsibilities

The Operations Analyst is responsible for monitoring, analyzing, and optimizing daily operations to ensure service stability, correct process execution, and compliance with defined SLAs and OKRs. This role combines advanced data analysis, real-time monitoring, and operational management, acting as a liaison between systems, operational teams, commercial teams, and leadership.

Requirements

The role requires monitoring operational continuity and systemic integrations, consolidating inventory data, and analyzing key operational performance indicators like shrinkage and delivery costs. Additional responsibilities include managing fleet balancing, pricing schemes, and controlling operational budgets and quality standards.

Additional Information

Experience Level

2-5

Job Language

Spanish

Work Mode

On-site