Grupo QuintoAndar | Analista de Cobrança e Recuperação de Crédito
QuintoAndarCore Responsibilities
The role involves managing communication and negotiations with delinquent clients through active and receptive channels. It focuses on consultative negotiations for credit recovery while ensuring a positive customer experience.
Requirements
Candidates should have prior experience in customer service, retention, or collections operations, along with strong communication and negotiation skills. An analytical and organized profile with a focus on results and basic knowledge of management systems is also required.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Portuguese
Work Mode
Remote