Customer.io

Technical Product Operations Manager

Customer.io

Core Responsibilities

The role involves auditing, documenting, and improving product, design, and documentation workflows, often executing modernization initiatives using no-code/low-code tools. Responsibilities also include administering product operations tools, consolidating product feedback, and building Slack-based automation and AI tools.

Requirements

Candidates need over 3 years of experience in product operations or a similar operational role, with hands-on experience administering workflow and documentation platforms like Jira or Notion. Familiarity with product feedback tools and an interest in AI and no-code platforms for automation are beneficial.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote