Plata Card

Fraud Supervisor

Plata Card

What You'll Do

Supervise the execution of team activities by monitoring investigations, alerts, workloads, and operational priorities to ensure compliance with area objectives. Analyze fraud patterns and trends to identify improvement opportunities and strengthen prevention mechanisms. Coordinate the attention and escalation of critical cases by evaluating risk levels and potential impact.

What We're Looking For

3 to 4 years of experience in fraud prevention, including 6 months as a middle analyst. Experience managing fraud investigations, alert analysis, and operational risk mitigation processes. Familiarity with productivity indicators, quality, SLA compliance, and operational adherence.

What We Offer

We believe in people over positions. Here you will find a place where your effort is recognized, your growth matters, and every achievement is celebrated as a team. We are a company that invests in talent and supports your professional development at every step.

Additional Information

Experience Level

Lead / Principal

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site