Fraud Supervisor
Plata CardWhat You'll Do
Supervise the execution of team activities by monitoring investigations, alerts, workloads, and operational priorities to ensure compliance with area objectives. Analyze fraud patterns and trends to identify improvement opportunities and strengthen prevention mechanisms. Coordinate the attention and escalation of critical cases by evaluating risk levels and potential impact.
What We're Looking For
3 to 4 years of experience in fraud prevention, including 6 months as a middle analyst. Experience managing fraud investigations, alert analysis, and operational risk mitigation processes. Familiarity with productivity indicators, quality, SLA compliance, and operational adherence.
What We Offer
We believe in people over positions. Here you will find a place where your effort is recognized, your growth matters, and every achievement is celebrated as a team. We are a company that invests in talent and supports your professional development at every step.
Key Skills & Technologies
Additional Information
Experience Level
Lead / Principal
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site