Executivo(a) de Customer Success IV - iFood Benefícios

Manage a portfolio of approximately 130 to 140 medium to large clients in the iFood Benefícios product. Conduct complex contract renewal negotiations to retain clients and mitigate churn. Collaborate with client HR teams to understand their management challenges and offer strategic solutions from the iFood portfolio.

Solid commercial profile with experience in B2B complex negotiations and account retention. Proficiency in Salesforce and advanced Excel for data analysis. Previous experience in Customer Success, Key Account Management, or B2B Corporate Sales in large accounts.

The company offers a dynamic work environment focused on innovation and results. They emphasize diversity and inclusion, providing a supportive atmosphere for all employees.