Especialista de Suporte de Serviço

Identify and resolve operational irregularities caused by software issues or other reasons. Monitor critical application functions and infrastructure components using available monitoring tools; identify, analyze, log, and escalate alerts as necessary. Manage unforeseen situations during shifts appropriately, ensuring product delivery.

Good level of English, both written and spoken. Strong interpersonal and behavioral skills (analysis, multitasking, high sense of responsibility). Ability to maintain absolute confidentiality and a results-oriented attitude.

A key role in launching and managing our first studio in São Paulo, Brazil. Competitive compensation package and unique opportunity to gain extensive hands-on experience. Opportunities for professional and personal development.