Critical Mass

Program Director (Digital & Creative Projects)

Critical Mass

What You'll Do

Support and deliver a program within an account managed by Project Managers. Build and own operational cadences for the program, including finance tracking and resource planning. Lead status meetings and client reviews, ensuring high-quality work that meets client needs. Act as the main point of contact for clients, handling communications to ensure satisfaction.

What We're Looking For

Deep understanding of client businesses and goals. Strong collaborative mindset with demonstrated leadership skills. Experience in project management fundamentals and ability to identify process improvement opportunities. Proficiency in collaboration tools like Jira and Microsoft Teams.

What We Offer

Competitive benefits packages including global maternity and parental leave, work-life balance, and internal learning and development programs. Employees are expected to work from the office a minimum of 3 days a week to enhance collaboration and engagement.

Additional Information

Experience Level

Lead / Principal

Employment Type

permanent

Work Mode

Hybrid