Shopper Supervisor
Delivery HeroCore Responsibilities
Lead and coordinate the operation of the shopper team in assigned stores, ensuring compliance with service and productivity standards. Manage performance KPIs and operational analytics using tools like Data Studio and BigQuery for decision-making and shift optimization. Act as the main management link between store operations and the regional team, serving as the first line of resolution for deviations. Support administrative and commercial processes and assist in the induction and development of new hires.
Requirements
Professionals in Business Administration, Commercial Engineering, or related fields. Minimum of 2 years of experience leading operational teams in retail, mass consumption, logistics, or quick commerce environments. Basic to intermediate knowledge of SQL/BigQuery and Google Data Studio. Availability to work in a hybrid model (office and stores) with a flexible schedule adapted to operational demand.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Hybrid