Alpaca

IT Operations Specialist

Alpaca

What You'll Do

Be the go-to person for IT helpdesk requests. Diagnose and provide IT support for staff as required. Work with the HR and Security team to manage onboarding and offboarding activities. Set up and deploy laptops, devices, software, and other hardware.

What We're Looking For

3+ years of experience in an IT support or helpdesk role. Deep expertise in Linux, MacOS, and Windows system administration. Experience with automation workflows, SSO configurations, and scalable onboarding processes. Excellent communication skills, fluent in English.

What We Offer

Competitive Salary & Stock Options. Health Benefits. New Hire Home-Office Setup: One-time USD $500. Monthly Stipend: USD $150 per month via a Brex Card.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

Remote