Analista Qualidade Jr

Monitor and evaluate incident and request records, ensuring quality, accuracy, and integrity of information. Conduct follow-up contacts and satisfaction surveys with users. Track quality indicators, performance, and response times while ensuring compliance with procedures and standards.

Bachelor's degree completed. Experience as a Quality Analyst. ITIL certification required.

The company offers a positive impact on both business and employee lives, with a focus on professional growth in an innovative environment that values respect, autonomy, and partnership.