Customer Support Agent - Lunes/Viernes 12:00 a 21:00 ( 40 hrs)
SumUpCore Responsibilities
This role involves handling customer inquiries via telephone, chat, or email for clients in Chile, Peru, Colombia, and Mexico, requiring quick learning of service processes and functionalities. The agent will also be responsible for identifying opportunities for product and tool improvements.
Requirements
The ideal candidate should possess excellent communication skills, empathy, autonomy, and adaptability, along with a passion for helping people and solving problems. Requirements include the ability to quickly learn processes, strong interpersonal skills, and proficiency in digital platforms like Hubspot and Salesforce.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
Hybrid