Coordinador de Administración de Ventas y Customer Service
LesaffreCore Responsibilities
Coordinate and supervise the activities of the Sales Administration and Customer Service team. Provide technical and operational support to the team for resolving inquiries, complaints, and incidents. Monitor compliance with service level agreements (SLA) and response times, ensuring effective communication with internal and external clients.
Requirements
Bachelor's degree in Business Administration, International Trade, Logistics, Industrial Engineering, or related fields. Minimum 3 to 5 years of experience in Customer Service, Sales Administration, or Supply Chain. Experience coordinating work teams is required.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Hybrid