Cloud Contact Center (Google) Consultant/Manager

Participate in Cloud Contact Center implementation and optimization projects. Adapt existing methods and procedures to create alternative solutions to moderately complex problems. Manage small teams and/or work efforts at a client or within Accenture.

Bachelor’s Degree completed; MBA from a tier 1 institute is highly desirable. +5 years experience for Consultant or +10 years for Manager in designing and delivering on Google Platform for Cloud Contact Center. Experience in designing AI chatbots and defining a digital roadmap for cloud contact center integration.

Relocation options available for candidates based outside Mexico City or Monterrey, but relocation expenses are not covered. International candidates can be considered, but visa sponsorship is not available.