Tech_incident Monitoring ANALYST_N3 Detect

Act as the main point of contact for clients during various service phases and ensure high-quality service delivery through continuous improvement. Manage the service contracted by the client, aligning with their objectives and ensuring satisfaction. Supervise and coordinate teams across different areas of DETECT internationally, and report on service status, incidents, and requests to clients and internal areas.

Over 2 years of experience in report preparation and monitoring key IT activity indicators. 3 years of experience in cybersecurity and project management in high-complexity technological projects. Demonstrable experience managing clients in security domains such as SIEM monitoring, incident management, and threat hunting.

Offers flexible working hours and a hybrid work model. Includes continuous training and certifications, an attractive benefits package, and a dynamic work environment.