What You'll Do
Execute comprehensive test plans for IVR systems, including call flow validation and speech recognition accuracy. Perform end-to-end testing of chat implementations across various platforms and validate email routing systems. Conduct functional testing of Amazon Connect contact flows and verify agent desktop functionality.
What We're Looking For
0-2 years of experience in software testing or quality assurance. Basic understanding of testing methodologies and QA best practices. Strong analytical skills and good written and verbal communication skills.
What We Offer
100% remote work with flexible hours. Includes generous holidays, competitive phantom equity, and an annual stipend for learning and development.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
Remote