Genius Sports

Sports Customer Support Analyst

Genius Sports

What You'll Do

Provide immediate assistance to clients and partners by monitoring, investigating, and resolving queries. Collaborate with colleagues in Medellín and worldwide. Share knowledge within the team and complete additional tasks assigned by the line manager.

What We're Looking For

Fluent in English with strong communication skills. Experience in client support and knowledge of modern IT solutions. Problem-solving, multitasking, and prioritization abilities are essential.

What We Offer

We offer a competitive salary and a range of benefits, along with a commitment to supporting employee wellbeing and career growth. Our hybrid working models differ depending on your role and location.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

Hybrid