Advanced Application Support Engineer – Polarion Product (Remote)

Provide technical support for Siemens Polarion and its supporting technologies. Investigate application, configuration, integration, infrastructure, and performance-related customer issues. Analyze application logs, configuration files, and other technical information to identify possible causes and next troubleshooting steps.

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related technical field, or equivalent professional experience. 2+ years of hands-on experience in technical support or a similar technical role. Strong analytical and troubleshooting skills with a structured approach to technical problem solving.

The position is fully remote with some flexibility in the daily schedule. New team members receive onboarding and training that includes product training and technical knowledge transfer.