Core Responsibilities

The CSM serves as the primary point of contact for clients to ensure satisfaction and help them achieve compliance goals. Responsibilities include conducting regular check-ins, identifying upselling opportunities, and coordinating with internal teams for timely service delivery.

Requirements

Candidates need a bachelor's degree and 3+ years of experience in client-facing roles like customer success or sales. Proficiency in English and the ability to quickly learn compliance frameworks are essential.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote