(Fluent English) Technical Support Consultant (Remote)
SupportYourAppCore Responsibilities
Deliver high-quality technical and customer support via email, handling L1 inquiries and escalating complex cases to the T2 team. Maintain deep knowledge of client solutions and manage sensitive customer data while meeting established KPIs.
Requirements
Requires at least one year of experience in technical support and C1 level English proficiency. Candidates must possess strong analytical skills and have a personal computer with specific RAM and internet speed requirements.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote