Technical Support Engineer
Mercado LibreWhat You'll Do
Provide on-site and remote technical support, diagnosing and resolving hardware, software, network, and device incidents. Manage and maintain servers, networks, storage systems, and monitoring solutions to ensure operational stability. Execute deployments, configurations, and preventive and corrective maintenance of network infrastructure, including LAN, WAN, Wi-Fi, switches, routers, and firewalls.
What We're Looking For
Bachelor's degree in Information Technology, Engineering, Systems, or related fields. Over five years of experience in technical support and infrastructure management. Proficiency in Windows, ChromeOS, macOS, Active Directory, and monitoring tools like Zabbix and Grafana.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site