Interlaced

IT Support Technician I - Buenos Aires

Interlaced

Core Responsibilities

Provide reactive and proactive IT support to clients, resolving tickets and escalating complex issues to senior technicians. Manage client communication, maintain KPIs via Brightgauge, and assist with assigned project tasks.

Requirements

Requires at least 1 year of IT help desk experience and B2 English proficiency. Candidates must be comfortable working Pacific Time hours and possess knowledge of cloud infrastructure and business technologies.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote