Stefanini

Analista de Suporte PL

Stefanini

What You'll Do

Provide on-site technical support to users, diagnosing hardware, software, network, and access incidents. Assist the Infrastructure team with basic checks and information gathering for remote diagnostics. Execute on-site tasks as requested by the Infrastructure team, including controlled reboots and equipment handling.

What We're Looking For

Bachelor's degree required. Minimum of 2 years of experience in technical support. Basic knowledge of IT infrastructure to assist with on-site activities and report local conditions. Experience with industrial device support is considered important.

What We Offer

The company offers a transportation service for nearby locations. Employees can benefit from a variety of perks including meal vouchers, discounts on courses, online training platforms, medical and dental assistance, and a pet care agreement.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site