Analista de Suporte PL
StefaniniWhat You'll Do
Provide on-site technical support to users, diagnosing hardware, software, network, and access incidents. Assist the Infrastructure team with basic checks and information gathering for remote diagnostics. Execute on-site tasks as requested by the Infrastructure team, including controlled reboots and equipment handling.
What We're Looking For
Bachelor's degree required. Minimum of 2 years of experience in technical support. Basic knowledge of IT infrastructure to assist with on-site activities and report local conditions. Experience with industrial device support is considered important.
What We Offer
The company offers a transportation service for nearby locations. Employees can benefit from a variety of perks including meal vouchers, discounts on courses, online training platforms, medical and dental assistance, and a pet care agreement.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site