Vivo (Telefônica Brasil)

Consultor CRM - Produtos Fintech - Eco Berrini

Vivo (Telefônica Brasil)

What You'll Do

Lead the CRM strategy for Fintech products, from launches to ongoing operations and journey evolution. Collaborate with business areas to translate objectives into CRM strategies. Develop audience strategies, segmentation, journeys, channels, and communication approaches. Monitor indicators and results, turning analyses into recommendations and action plans.

What We're Looking For

Experience in CRM, Relationship Marketing, Growth, Loyalty, or related fields. Familiarity with defining segmentation strategies, journeys, and communication channels. Analytical skills for interpreting indicators and generating insights. Experience in stakeholder management and leading strategic discussions.

What We Offer

Vivo offers flexible benefits through a digital platform, including health insurance, corporate smartphone, unlimited voice and data plan, and annual bonuses. Employees can work remotely up to two days a week and enjoy flexible hours, a day off for their birthday, and various wellness initiatives.

Additional Information

Experience Level

Executive

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid