Sutherland

Banking Collections and Customer Service Associate

Sutherland

What You'll Do

Handle inbound or outbound calls with existing customers. Educate customers on account status and assist in solving problems or securing payments. Maintain positive relationships with the Loan Servicing team and meet production goals.

What We're Looking For

Must be 18 years or older. A minimum of 3-4 CXC/GCE/City & Guilds subjects including English Language or a U.S. high school diploma or GED. Must have a valid government issued ID, TRN, and NIS card.

What We Offer

Competitive compensation packages inclusive of base pay, incentives, and overtime. Paid training, discounts for corporate partners, and excellent training support. Paid vacation and sick leave annually.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

On-site