What You'll Do
Contact field technicians for service requests. Schedule technical visits with partners. Open and close service tickets. Prepare and monitor operational reports in ServiceNow and Azure. Follow up with technicians on ongoing activities.
What We're Looking For
Knowledge of Office Suite, especially Excel. Familiarity with electronic communication tools and email. Strong organizational skills and ability to manage priorities. Proactive problem-solving skills. Experience with ServiceNow and Azure is a plus.
What We Offer
This position offers flexibility and initiatives to promote a balance between personal and professional life. Opportunities for professional development and continuous skill evolution according to interests.
Key Skills & Technologies
Additional Information
Experience Level
Entry Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Remote