Assistente Administrativo
CognaWhat You'll Do
Provide excellent in-person and digital support to students. Analyze financial matters related to enrollment and tuition, offering clear guidance and solutions. Conduct negotiations regarding debts and propose financial regularization solutions for students. Engage in retention and loyalty actions by understanding student needs and offering alternatives for their continued enrollment.
What We're Looking For
High school diploma required. Previous experience in customer service is a plus. Ability to learn and navigate new digital systems and platforms.
What We Offer
The company offers scholarships for undergraduate and graduate studies for employees and their dependents. Employees can take a day off on their birthday. Additional benefits include health and pharmacy discounts, corporate university courses, and a family program for expecting parents.
Key Skills & Technologies
Additional Information
Experience Level
Entry Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site