AP Operations Analyst

Essential Duties & Key Responsibilities:

Manage invoice exceptions, work order backlogs, and unresolved payment issues for assigned customers and vendors.
Investigate and resolve invoice discrepancies, short-payments, credits, duplicate invoices, and past-due balances.
Partner with vendors and internal stakeholders to ensure invoice accuracy, compliance, and timely processing.
Match invoices to appropriate work orders and supporting documentation to facilitate prompt payment.
Monitor AP aging and proactively resolve issues to maintain account health and support uninterrupted vendor service.
Investigate service interruptions and execute corrective actions to restore service and prevent recurrence.
Identify, document, and escalate root causes of payment delays, invoice exceptions, and data discrepancies.
Support auto-vouchering initiatives by identifying process gaps and recommending improvements to increase automation and efficiency.
Maintain visibility into open work orders, invoice backlogs, payment status, and operational risks for assigned accounts.
Communicate account status, issue resolution progress, and operational risks to management and key stakeholders.
Collaborate with Finance Operations, AP, Sourcing, Operations, and Vendor Management teams to improve processes and service delivery.
Support reporting, data analysis, special projects, and process improvement initiatives.
Ability to travel and/or work onsite as needed.
Performs other duties as assigned or apparent.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.
May assist with onboarding and training of new team members on AP Operations processes, systems, and procedures as assigned.
Supports knowledge sharing and continuous improvement efforts within the AP Operations team.
Serves as a resource for internal stakeholders and vendors regarding invoice exception resolution, payment status, and operational processes.

POSITION: AP Operations Analyst
Location: Remote (LATAM)
Schedule: Monday to Friday, 8:00 AM - 5:00 PM (EST)
Compensation: Up to 1500 USD/month (Based on experience)

Note: Independent contractor position

WE'RE LOOKING FOR SOMEONE WHO HAS:

• Manage invoice exceptions, work order backlogs, and unresolved payment issues for assigned customers and vendors.
• Investigate and resolve invoice discrepancies, short-payments, credits, duplicate invoices, and past-due balances.
• Partner with vendors and internal stakeholders to ensure invoice accuracy, compliance, and timely processing.
• Match invoices to appropriate work orders and supporting documentation to facilitate prompt payment.
• Monitor AP aging and proactively resolve issues to maintain account health and support uninterrupted vendor service.
• Investigate service interruptions and execute corrective actions to restore service and prevent recurrence.
• Identify, document, and escalate root causes of payment delays, invoice exceptions, and data discrepancies.
• Support auto-vouchering initiatives by identifying process gaps and recommending improvements to increase automation and efficiency.
• Maintain visibility into open work orders, invoice backlogs, payment status, and operational risks for assigned accounts.
• Communicate account status, issue resolution progress, and operational risks to management and key stakeholders.
• Collaborate with Finance Operations, AP, Sourcing, Operations, and Vendor Management teams to improve processes and service delivery.
• Support reporting, data analysis, special projects, and process improvement initiatives.
• Ability to travel and/or work onsite as needed.
• Performs other duties as assigned or apparent.

If you meet these requirements, we'd love to receive your application.