Tech_Operador/a de soporte N1

Perform daily system and application reviews to proactively identify and resolve issues. Monitor alerts and reports to ensure optimal service performance. Provide technical support to users through multiple channels for more complex problems. Act as the first point of contact for support tickets, classifying, prioritizing, and assigning them according to established procedures.

More than 2 years of experience in similar roles. Required: Intermediate degree in microcomputer systems and networks. Desirable: Higher degree in Computer Systems Administration. Knowledge of Windows operating systems, SQL, O365, and cloud services (AZURE, AWS, GCP).

Flexible working hours and reconciliation measures. Continuous training and certifications. Hybrid work model. Attractive social benefits package. Excellent dynamic and multidisciplinary work environment.