DashClicks

Client Success Representative - LIVE CHAT (CSR) (Remote)

DashClicks

Core Responsibilities

Resolve client queries via chat, email, and phone while guiding users through product features and functionalities. Collaborate with internal teams to report malfunctions and update the software knowledge base.

Requirements

Requires at least 2 years of experience in Digital Marketing and a background as a Client Support Specialist. Must be proficient with help desk software and possess excellent communication skills.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote