Banorte

GERENTE CULTURA CENTRADA EN CLIENTE

Banorte

What You'll Do

Lead the strategy for Customer-Centric Culture, acting as a link between teams and collaborators. Translate technical and strategic information about Artificial Intelligence into clear, understandable language for employees. Coordinate communication and training projects on AI, including internal campaigns and digital content.

What We're Looking For

Bachelor's degree in Information Systems Management, Change Management, Communication, Administration, Marketing, or related fields. 3+ years of experience in customer experience, internal communication, training, organizational culture, change management, innovation, and/or content development. Advanced English proficiency required.

Additional Information

Experience Level

Mid-Level

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site