Bilingual Agent Backoffice
PerceptaCore Responsibilities
The specialist provides professional responses to dealer-generated financial assistance requests using CRM tools and loyalty guidelines. They are responsible for documenting decisions in GCCT and meeting service level metrics to support business goals.
Requirements
A high school diploma or GED is required, with one year of customer service experience preferred. Candidates must possess strong multitasking skills and excellent written English grammar and spelling.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site