Jefe De Post Venta Banca Negocios Y Prestamos

Contribute to the overall success of Business Banking & Loans products in Peru by ensuring compliance with approved plans and policies. Develop and implement post-sale processes for various banking products, coordinating with multiple departments to ensure adherence to defined models. Participate in proactive and reactive cross-selling strategies for mortgage and business banking products, while managing customer complaints and improving satisfaction levels.

Bachelor's degree in Business Administration, Accounting, Industrial Engineering, Economics, or related fields. Minimum of 6 years of experience in similar positions. Intermediate proficiency in Microsoft Office and English. Desired courses in project management, product management, innovation, and digital transformation.