Bilingual Technical Support SaaS | Bogotá (Thursday–Monday Shift)
Ringover FranceCore Responsibilities
The role involves responding to customer inquiries via phone, email, and ticketing systems while managing technical implementations. You will act as a liaison between customers and internal departments to ensure efficient issue resolution.
Requirements
Candidates must have previous experience in a similar technical support role and possess excellent interpersonal and active listening skills. Proficiency in both English and Spanish is required, along with a strong understanding of IT fundamentals.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote