ESPECIALISTA CANALES DIGITALES

Support the channel manager in the evolution, management, and operation of assigned channels. Conduct regular reviews of channel indicators and analyze data to generate alerts and proposals. Provide specialized support for internal and external client issues related to digital channels, coordinating solutions for technical and operational problems. Document policies and procedures to contribute to institutional knowledge management.

Experience in digital channels management and analysis. Strong analytical skills and ability to generate actionable insights from data. Excellent communication skills for training and documentation purposes. Familiarity with banking products and services is a plus.