Coordenador(a) Operações - Bh
StefaniniWhat You'll Do
Coordinate and develop the IT operations team, ensuring quality service delivery and compliance with SLAs. Monitor performance indicators and implement action plans for continuous improvement. Manage incidents, problems, changes, and requests following ITIL best practices.
What We're Looking For
Bachelor's degree in Information Technology, Telecommunications, or related fields. Previous leadership experience in IT operations or technical support. Knowledge of ITIL best practices and ITSM tools.
What We Offer
CLT hiring with on-site work in Belo Horizonte/MG. Offers professional growth opportunities in a company that values innovation and collaboration.
Key Skills & Technologies
Additional Information
Experience Level
Lead / Principal
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site